Apple Software Quality Stinks

This has nothing to do with political accountability or democracy. I’m frustrated with MacMail, and I have a blog, so I’m complaining. I’m using Mac OS 10.11.6 (El Capitan).

  1. MacMail keeps crashing. For months it was crashing once or twice a day. Each time, I had it send the report to Apple. They must have received 50-250 crash reports from me. They should really send a note of apology after 10 and have a live human send a status update after 50.I’ve built software apps for over 30 years. Not even Windows crashes this often!In the last couple of weeks, since an upgrade of the OS, it’s been “only” once every few days…
  2. MacMail keeps losing my mail folders. They just disappeared!  The remedy is to delete the account and then re-create it, so it re-downloads 4,000 messages. I did this once, but haven’t had the time recently, so I have no subfolders and can’t file anything- very frustrating.
  3. One can’t zoom into an email. My wife asked me to review an email. I was sitting a bit behind her, so needed the text bigger. So she selected everything and changed it to 18 point…A friend sent me a bunch of comments about something I had written. The font was tiny. I couldn’t copy/paste it to a text window because it had different colors. So I did a screen grab of it, saved it to disk, opened it (in Preview), and then enlarged it.  I guess I could have printed it to PDF and enlarged that, or copy/pasted it to a new email. But is zoom so difficult?

Ah well…  Maybe they’ll fix it someday…